Terms & Conditions

1. Introduction

Welcome to INOXFLEX (“we,” “our,” or “us”). By accessing or using our website INOXFLEX.COM, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please refrain from using our website.

2. Products and Services

We are engaged in the manufacturing and supply of stainless steel hoses, hose assemblies, pipe fittings, and related industrial products.
All product descriptions, technical specifications, and images on the website are provided for general information and may be subject to change without prior notice.

3. Orders and Pricing

• All quotations and prices are subject to confirmation and may vary depending on material costs and market fluctuations.

• Orders will be processed only after written confirmation and receipt of any applicable advance payment.

• Taxes, duties, and freight charges (if applicable) will be borne by the buyer unless otherwise agreed upon in writing.

• We reserve the right to refuse or cancel any order at our discretion.

4. Delivery and Shipping

• Delivery timelines are estimated and may vary depending on production schedules and logistics conditions.

• We are not liable for delays caused by transportation issues, raw material shortages, natural disasters, or any other force majeure circumstances.

• Risk and ownership of goods are transferred to the buyer upon dispatch from our facility.

5. Warranty & Liability

• Our products are warranted against manufacturing defects for a limited period, as specified in our quotation or invoice.

• The warranty does not cover damage due to improper installation, misuse, or modifications by third parties.

• Our liability is limited strictly to the repair or replacement of defective items.

• We are not responsible for any indirect, incidental, or consequential damages arising from product use or failure.

6. Returns & Replacements

• Returns are accepted only after prior approval from our authorized representative.

• Returned goods must be unused, in original condition, and sent at the buyer’s cost unless otherwise agreed.

• Replacement or refund will be processed only after inspection and confirmation of defect or discrepancy.

7. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the intellectual property of INOXFLEX.
Unauthorized use, reproduction, or distribution of any material without prior written consent is strictly prohibited.

8. Privacy Policy

We respect your privacy and handle your personal data as per our Privacy Policy.
By using our website, you consent to the collection and use of information as described in that policy.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising shall fall under the exclusive jurisdiction of the courts in Delhi, India.

10. Amendments

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.
Users are encouraged to review this page periodically for any updates.